Retail training videos for employees, supervisors and managers. Customer service is king in retail, and our expansive collection of retail service training videos helps you turn your staff into service-driven experts. So what makes a great area manager? About This Course. View Lessons (38) Setting Customer Service Goals & Objectives. Categories. Retail Management 2 "In my whole retailing career, I have stuck to one guiding principle: give your customers what they want…and customers want everything: a wide assortment of good quality merchandise, lowest possible prices, guaranteed satisfaction with what they buy, friendly knowledgeable service, convenient hours, free parking, and a pleasant shopping Check your knowledge of this course with a 50-question practice test. According to the National Retail Federation, this position is the foot in the door available throughout the retail industry. Warehouse and Distribution Center Safety program will help you to be more aware of your responsibilities and improve safety in your distribution center. SUCCEED. Skip to content. If you love learning and the satisfaction of helping others, you can build a rewarding career at The Home Depot. Video streaming, eLearning and DVDs This multi-chapter corporate training course provides a comprehensive overview of retail management. Customer service training videos for employees, healthcare, call centers, hospitality, retail, government and more. Using the very best training content available, along with ability to: add your own content, manage policies, record incidents and offline training… When Ready To Serve was introduced, we jumped on it for our liquor branch. Find retail employment with Retail Ready . Learn More. With engaging and bite-sized lessons, employees can quickly learn how business management concepts, such as human resources and customer service, can be applied to the management of large and small retail stores. This method mimics other educational environments like a college course. The Retail Ready Jobs Program provides an entry level employment pathway for you into the retail industry. Having a Bachelor's Degree in Accounting and Retail Store Experience, What Online Courses Would Help ME to Improve My Skills As an Operations Manager? Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization. for the Retail Industry is a video-based training program with interactive vignettes designed to stimulate discussion about the not-so-obvious forms of sexual harassment and the hostile work environment it can create. This diverse sector includes large chains, store networks and small businesses, selling anything from clothing or homewares to motor vehicles. LEARN. How to Win at Texas Hold'em Poker . Read more: Prove her wrong with this program. Both of these ways of learning are included in our Learning Plans by Role where Retail Training is focused on enhancing the learning and development of associates to become Helpful Ready and improve … Credits: Writer, Director, Cameraman, Producer, Editor. Best bar code parts inventory tracking software available for boat shops. Free Retail Training. Busy employees can access these videos at any time through virtually any desktop, laptop, tablet or mobile device, which enables them to watch and study these lessons whenever they can. A retail consulting company that is dedicated to helping managers become more effective leaders. 5 RMH How-To Guide – General Configuration. This course supports an employer's regulatory responsibility (PCI Security Standards Council), to inform employees about credit card processing (PCI-DSS) standards. Learn More. If you want your staff to be obsessed with serving your customers and continually increasing sales, this on-target store management … After owning his own retail stores for 19 years, Bob Negen formed WhizBang! The lessons come with several tools to supplement the learning process, including convenient transcripts, self-assessment quizzes and chapter exams. Consumer Finance: Markets, Product Design, and FinTech . There is about 3 hours of video content in the initial Retail Sales Academy course, but the total training time will vary by student. The Retail Management Workshop Ultimate Retail Management Training in 5 Days GO!!! - Definition & Components, Lesson 5 - Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More, Lesson 6 - Supply Chain Management in the Business, Supplier & Customer Network, Lesson 1 - Inventory Cost: Definition, Methods & Types, Lesson 2 - Retail Segments, Target Markets and Marketing Strategies, Lesson 3 - What is Merchandise Planning? A customer once said that "Customer service just isn't what it used to be." Gain an advantage over your competitors by showing your customers that you DO care. Sciences, Culinary Arts and Personal United States / Canada Retail Management Hero … Supermarket Customer Service program provides tips on improving customer service. Learn the common-sense secret that successfully sold over $3 MILLION of yo-yos and can be used easily in any retail business, plus more retail tips in this episode of Real Retail TV! For Retail - DVD. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. Our off-the-shelf content will engage and entertain your employees while they learn skills such as telephone techniques for handling angry callers and how to upsell in retail. United States / Canada Retail Management Hero Email: sales@rmhpos.com; Australia & New Zealand Advantage Solutions Email: helpdesk@asdisti.com.au Telephone:+61384179888; Middle East and Africa Retail … Mentally Compliment Your Customers. This easy-to-follow program features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. By teaching you essential techniques and concepts, the course aims to help you further your career. Retail Training helps retailers of all sizes build great stores. Customer services are recognized sales builder in any retail business. Study.com has thousands of articles about every imaginable degree, area of Companies now have access to all kinds of digital tools like training videos and computer-based training, and can still leverage tried-and-true methods like traditional classroom training. Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs. It’s part of our culture now. Retail Training. Whether you want to move into retail, earn a promotion, or open your own store, we'll show you what it takes to succeed. Builds managerial … Retail … The MIT Sloan School of Management is a world-class business school long renowned for thought leadership and the ability to successfully partner theory and practice. Services, What is Retail Selling? What is a course in retail management? Retail Management Training Program (Assistant Store Manager or above) The Retail Management Training Program contains information on effective management practices and includes topics on motivation, delegation, problem solving, improving performance, managing the Starbucks Experience and maximizing profits. Retail and wholesale grocery stores often provide internal management training programs designed to instruct candidates in the operations and duties of grocery store management. Retail Pro International (RPI) is a global leader in retail management software that is recognized world-wide for rich functionality, multi-national capabilities, and unparalleled flexibility. The success of your training program doesn’t just rely on your … View Lessons (12) International Retailing Strategy & Operations. Enterprise . All other trademarks and copyrights are the property of their respective owners. Facebook page opens in new window Twitter page opens in new window Instagram page opens in new window YouTube page opens in new window. Mission & Metrics: Finance Training for Federal Credit Program Professionals. The Retail Learning Institute (RLI) offers free online courses to students at the Free Retail Training* website. Free previews & shipping. PRACTICING/ SHADOWING & MENTORING/ COACHING LEARNING . Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally. How It Helps. In this course, you will learn how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow better. Retail Sales Training for New Employees. 3 RMH How-To Guide – POS Navigation. Retail Training Program. Successful projects start with serious know-how and a warm smile. Retail Training Retail is a multifaceted industry, requiring finesse, interpersonal skills, business knowledge, and plenty of expertise. Making the Transition from Staff Member to Supervisor. thousands off your degree. Now, you can equip employees to handle those calls and confrontations without getting rattled. Retail Management Training. Business. Now more than ever, it's important to train all personnel to recognize the various forms of harassment and eliminate it in your organization! Check your knowledge of this course with a 50-question practice test. Get the unbiased info you need to find the right school. Zoom. Compete with the Best. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee. The primary purpose of the course is to introduce you to key issues and concepts associated with the retail … You can test out of the first two years of college and save RCC’s Retail Education Training Program helps individuals develop customer service, sales and leadership skills which are crucial for in-store retail associates and managers. Training programs usually combine on-the-job training … Our Retail Management course curriculum is designed by experts with first-hand retail experience, ensuring exceptional relevance for any retail … RMH Training. Our "Warehouse Safety" training program helps employees to stay safe by identifying the specific hazards they can encounter while working in a warehouse, and providing them with practical procedures they can use to avoid them. These courses include videos and animations that show the features and benefits of the product, which can be used during the sale itself.Nano-learning, bite-size learning chunks of five minutes or less, is another very effective strategy for the retail environment. The program uses a combined delivery method of classroom and in-store training … And, luckily, most well-known retail stores have management training programs. Business. Besides the fact that many companies store important assets like money, property and data, remember that most companies function in a traditional way. This program illustrates realistic customer service problems that can frustrate both customers and employees. Humorous, broadcast-quality packed with strategies for handling abusive customers. Offered by HubSpot Academy. Customers are easily turned away by lengthy wait times, difficulty finding help when shopping, and floor employees displaying a less-than-stellar attitude. The training videos are brief and cover specific functions within AIM. - Process, Methods & Example, Lesson 1 - Independent Retailer: Definition & Overview, Lesson 2 - Specialty Product: Definition & Overview, Lesson 3 - How to Launch a Small Retail Store, Lesson 1 - Human Resources Planning: Advantages & Importance, Lesson 2 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees, Lesson 3 - Types of Employee Training Programs, Lesson 4 - What is Compensation Management? Strengthen customer trust, tighten privacy policies and increase your bottom line with LEAKPROOF: 8 Privacy Principles. Facebook; Twitter; RMH How-To Guide – Wizards . Hire for attitude, train for skill. RMH Training; 0. a detailed exam report complete with your personal statistics and even specific lessons to focus on! Safety retail distribution centers are the nerve centers of retail corporations. Training must be structured and consistent so that both you and your … For over 25 years, RPI has innovated retail software solutions to help retailers optimize business operations and have more time to focus on what really matters - cultivating customer engagement and capitalizing on retail's trends. Prioritize Problems. This video is the solution. Managing, motivating and training your staff to boost sales and service. United States / Canada Retail Management Hero Email: sales@rmhpos.com; Australia & New Zealand Advantage Solutions Email: helpdesk@asdisti.com.au Telephone:+61384179888; Middle East and Africa Retail … They do not provide credit. credit by exam that is accepted by over 1,500 colleges and universities. Designed for mobile playback in any location, narration is optional, and information is presented in short segments. M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. RMH How-To Training Videos. If you work in retail management, you’re going to deal with problems. This is "1TOUCHPOS Retail for Andriod Training" by Priority Payment Systems on Vimeo, the home for high quality videos and the people who love them. Certificates show that you have completed the course. 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